About the Web Client

The MiCollab Audio, Web and Video Conferencing Web Client enables you to join conferences as a Participant or a Leader without installing the Collaboration Client (Desktop Client) onto your computer or tablet. You can access the Web Client through a number of supported browsers.

The Leader has the capabilities to remove participants and mute or unmute participants.

 NOTE: Although you can access the Web Client from any of the supported browsers, sharing is supported from Chrome, Firefox, Internet Explorer, Microsoft Edge, and Safari.

 NOTE: MiCollab Web Client is not supported for use on mobile platforms.

Join web page

• Participant web page: Enter the Display Name and click Join. You will be directed to the main window of the conference.
  

• Leader web page: Enter the leader credentials and click Join. You will be directed to the main window of the conference.
  

 NOTE: The join web page can be changed by selecting Join as Participant or Join as Leader.

•  Click the Audio drop-down box and select the audio preferences for the conference. The audio options provide a two-way audio for the participants and the leader.

1. Join Audio

2. Call

NOTE:: The two-way audio option is supported on Google Chrome (version 47 or higher), Mozilla (version 43 or higher), and Microsoft Edge based on Chromium (version 80 or higher).

Main window

Once your browser has connected to the conference, the Web Client screen is displayed with a list of participants and functions.

• Meeting Title: The Web Client shows the meeting title in the title-bar text and tool-tip.

• Conference Participants: Displays the number of participants in the conference.

• Chat

  Displays the chat conversations in the conference.

  Conference Leader has two options to delete the chat history in the Web Client conference.

  Option 1:

  Click Delete Chat History to clear the chat history for the conference.

  

   

  Option 2:

  1. Click End Meeting .

  A pop-up window is displayed to delete the chat history for this meeting.

  

  2. Click Yes.

   NOTE: Use this option only when you need to end the conference and clear the chat history.

• Options

  • Show options for all participants

  • Show details for all participants

  • Sort participants by name

  • Sort participants by join order

• Mute/Unmute Participants

  Mute or Unmute Participants

  Conference Leader has the option to mute or unmute participants from the Web Client conference.

  • Click on Participants Options

  • To mute a participant, select Mute Participant name.
    

  • To unmute a participant, select Unmute participant name.
    

   

• Remove Participants

  Remove Participants

  Conference Leader has the option to remove participants from the Web Client conference.

  • Click on Participants Options

  • To remove a participant, select Remove Participant name.
    

• Meeting Details

  • Displays the meeting name, your Personal ID, date/time as well as meeting duration are displayed.

  • Dial-in numbers, access codes and web access URL are also shown.

Across the top of the screen:

• Share : Shares application or desktop.

• End Meeting : Ends the meeting for all participants.

 NOTE: End Meeting option is available for Leader only.

• Audio : Displays audio options available for the conference. Click the Audio drop-down box and select the audio preferences for the conference. The audio options provide a two-way audio for the participants and the leader.  

1. Join Audio

2. Call

• Join Audio: Allows the participant to connect to the conference in a two-way audio mode.

• Mute/Unmute : Once the participant connects to the Audio, the Mute button appears on the top of the screen. This enables the user to mute the microphone in a two-way audio mode.

• Keypad : Once the participant connects to the Audio, the Keypad button appears on the top of the screen. Click on this icon to open the keypad.

• End Audio: Allows the participant to disconnect the two-way audio mode.

 NOTE: The volume is controlled by your computer volume setting (there is no volume setting on the MiCollab Audio, Web and Video Conferencing web client).

 NOTE: Once the participant clicks on Join Audio , the audio prompt requests the participant to enter the personal ID, but it automatically enters the ID and the participants need not enter it manually.

NOTE: When a user tries to join the audio through the Audio, Web and Video Web Client UI, sometimes the AWV does not recognize the personal ID sent by the Web Client. In such scenarios the user should join the conference call by manually dialing the personal ID or access code using the keypad icon available on the AWV Web Client UI

• Call: Allows you to request a call back from the conference. Enter the phone number and click Call.

• Meeting Info: Click to display Meeting Details

• More : Displays additional options available for the participants.

• Viewer : Pull-down options to adjust screen for best viewing (25% to 150%), default Best Fit.

• Join as Leader : Allows a participant to join the meeting as a Leader.

• Delete Chat History : Clears the chat history for all participants.

 NOTE: Clear Chat History option is available for Leader only.

• Conference Documents : Leader has the option to upload documents to the conference. Click Conference Documents to view the conference documents.

 NOTE: Participant can only view the conference documents. Leader has the option to upload, view, and delete conference documents.

• WebClient Logs : User can downloads the Web Client logs on their system.

• WebShare Logs : Provides the instructions to collect and share the web sharing logs for the current meeting, with your system administrator. Make sure MiShareApp is installed before using the Webshare logs option.
  To download the websharing logs, click WebShare Logs. This automatically downloads the logs in the Download directory.
  Logs collection successful  popup window will be displayed and Download folder will be opened. Click Ok to close the download window.

 NOTE: In case of failure to download the logs, a pop-up window with the “Error while downloading logs. Please try again." message will be displayed.

 NOTE: A tooltip is displayed on hovering over the WebShare Logs option. Click Download app to download the MiShareApp application. Click Collect logs to navigate to help page on how to collect webshare logs manually.

• Help : Click the Help icon to display the End-user portal online help window.

• Warning (optional): Click to display warning message.

• Full Screen: Makes the AWV UI to full screen.

• In full screen mode, on clicking  icon, the user can see options to Join audio and call.
• User can exit full screen by clicking  icon or by pressing Esc.

Related Topics:

Troubleshooting

Sharing from Web Client